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More Customers. Better Relationships. Higher Sales.

More Customers.
Better Relationships
Higher Sales

The CRM and marketing platform that transforms scattered customer interactions into organized, profitable relationships for independent auto shops.

Marketing Suite

Get More Customers, Keep Them Longer, and Grow Your Revenue

Increase customer retention and sales.  Target your marketing efforts to the right customer, at the right time for the right service. Learn more 

Communication Hub

Zero Missed Opportunities and Maximum Customer Satisfaction

Streamline all your communications into one efficient system. Convert potential customers into lifelong customers, and build the kind of service reputation that keeps your bays full and your business profitable. Learn more

Scheduling Simplified

Maximize Your Schedule and Increase Sales

Automated scheduling tool that eliminates scheduling conflicts, reduces no-shows, and fills every available service bay.  Your customers enjoy the convenience of 24/7 online booking and instant confirmations. Learn more

Make Every Customer Your Best Marketing Asset

Build the Online Reputation That Drives Customers to Your Bay Doors

Monitor your online reputation and let your quality work speak for itself.  Gather more 5-Star reviews and show the world what your loyal customers already know. Learn more

Customer Relationships Redefined

Turn Every Customer Interaction into a Competitive Advantage

Use AI-powered Quality Assurance and Conversation Intelligence to uncover what’s broken, fix it fast, and deliver a customer experience your competitors can’t match. Learn more

Your Shop’s Data Visualized

Shop Insights Without the Hassle

Consolidate your shop’s financial and operational statistics in one simple interface.  Arm yourself with the key information you need to make the right decisions to grow your business. Learn more

“HiBeam has transformed how we interact with our customers.  Bar-none the best auto shop customer marketing and follow-up software on the market”

-Mike Matson,
Owner, Matson Point S Tire & Auto Service

Your Shop With HiBeam

All the tools to build customer relationships and deliver outstanding service

Marketing & Scheduling

Campaigns Made Easy

Get more customers, keep them longer, and grow your revenue

Online Scheduler

Automate your schedule and increase sales

Full-Service Marketing

Complete digital marketing services to keep your bays full

Custom Websites

Unique websites to fit your brand, get you found and fill your bays

All-In-One Communication

Communications Hub

Unite texts, emails, and social media direct messages in one powerful dashboard

Call Tracking

Call and marketing source tracking

Conversation Analytics

Insights designed to improve customer satisfaction and advisor performance

Message Tracking & Delegation

Prioritize and delegate conversations for timely and consistent customer interactions

Follow-Up & Retention

Direct Mail Follow Up

Taking direct mail into the digital age

Reputation Management

Build the online reputation that drives customers into your bays

Appointment Reminders

Ensure scheduled appointments show up

Analytics Dashboard

Shop insights without the hassle

Find Out How HiBeam CRM Can Help Your Auto Repair Shop

Book a 30-minute demo where we’ll learn more about your business and show you how we can help you save time, increase revenue, and create memorable customer experiences

Frequently Asked Questions

Are there contracts?

Choose monthly or save some money and sign up annually. Pick what is best for you.

What happens if I need help?

You will have a dedicated customer success person, or you can always contact our general support desk. We are here to make you successful.

How much does it cost?

Visit our pricing page here. We have a plan to meet the demands of your shop.

Can you help with marketing?

Absolutely! We have extensive experience marketing for auto repair shops. You can learn more here.