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Pricing

Pricing and Feature Tiers for Every Shop

Plan Term

Annual
save up to 10%
Monthly

Essentials

$189 /month


Connect & Communicate

Online scheduling tool

Abandoned appointment follow-up

Manual marketing follow-up

Communication hub

and so much more

Core

$479 /month


Market & Grow

Marketing Campaigns

Analytics Dashboard

Reputation Management

Ask HiBeam

and so much more

Pro

$629 /month


Convert & Coach

Sentiment Analysis

Reputation Management

Direct Mail Automation

Survey Creation & Collection

and so much more

Compare Plans & View All Features

Appointments
Essentials
Core
Pro
Online Scheduling Tool
Included
Included
Included
Automated Reminders
Included
Included
Included
Abandoned Appointment Follow-Up
Included
Included
Included
Service Due & Decline Recommendations
Included
Included
Included
Dynamic scheduling capacity tools
Included
Included
Included
Google booking button
Included
Included
Included
Customers
Essentials
Core
Pro
Detailed Customer Profiles
Included
Included
Included
Complete Service History
Included
Included
Included
Recommendations and Declined Service Tracking
Included
Included
Included
Communication History
Included
Included
Included
Marketing Communication History
Included
Included
Included
Communication Hub
Essentials
Core
Pro
Text and Email Inbox
Included
Included
Included
Social Direct Message Integration
Included
Included
Included
Message Delegation
Included
Included
Included
Message Prioritization and Status Flags
Included
Included
Included
Internal Chat
Included
Included
Included
Message Scheduling
Included
Included
Included
Marketing
Essentials
Core
Pro
Email Campaigns
Not included
Included
Included
Text Campaigns
Not included
Included
Included
Template library
Not included
Included
Included
Multi-Step Campaign Setup
Not included
Included
Included
Adaptive Customer Journeys
Not included
Included
Included
Advanced Customer Segmentation
Not included
Included
Included
Detailed Campaign Performance Tracking
Not included
Included
Included
Dashboard & Analytics
Essentials
Core
Pro
Customizable Business Performance Dashboard
Not included
Included
Included
Appointment & Conversion Analytics
Not included
Included
Included
Marketing Campaign Performance Analytics
Not included
Included
Included
Customer Retention & Lifecycle Metrics
Not included
Included
Included
Shop Productivity and Efficiency KPIs
Not included
Included
Included
Multi-Location Performance Reporting
Not included
Included
Included
Reputation Management
Essentials
Core
Pro
Track & View Review Sources
Not included
Included
Included
Respond to Reviews
Not included
Included
Included
AI Review Responses
Not included
Included
Included
Reputation Analytics
Not included
Included
Included
Survey Creation and Collection
Not included
Included
Included
Survey Response Analytics
Not included
Included
Included
AI Answer Engine
Essentials
Core
Pro
Natural Language Business Questions
Not included
Included
Included
Instant KPI Answers
Not included
Included
Included
Multi-Location AI Analysis
Not included
Included
Included
Advanced Trend & Comparative Analysis
Not included
Included
Included
Exportable Reports
Not included
Included
Included
Complex Insights On Your Data
Not included
Included
Included
Communication Tracking & Sentiment
Essentials
Core
Pro
Caller ID With Customer Record Screen Pop
Not included
Not included
Included
Call Tracking & Attribution
Not included
Not included
Included
Call Recording and Transcription
Not included
Not included
Included
Communication Sentiment Scoring
Not included
Not included
Included
Call Coaching & Scorecards
Not included
Not included
Included
Communications Tied to Customer Record
Not included
Not included
Included
Insightful Call Performance Tracking
Not included
Not included
Included

Find Out How HiBeam CRM Can Help Your Auto Repair Shop

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