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Scheduling Simplified.

Appointment Scheduler

How many customers tried to book with you after hours and gave up? Drivers want to schedule service the way they book everything else: on their phone, in a minute, whenever it suits them. If they have to call during business hours, many will book somewhere else. HiBeam online booking lets customers schedule 24/7 from your website, Google, or any message you send, with real-time availability that matches how your shop actually runs.

  • 24/7 online booking with instant confirmation
  • Real-time availability from your shop management system
  • Book from your website, Google, email, or text
  • Recover customers who don’t finish booking
  • Multi-location support

Manage Appointments & Leads

Integrated into your shop management system

Appointments integrated into your shop management system and customer records. Have all the information for your customer and their appointment at your fingertips.

Abandoned appointment tracking

Manage customers that abandon scheduling through your lead dashboard for your advisors to follow up

Exit form and lead capture

If a customer leaves the scheduler before completing their appointment an exit form is available save the appointment and capture potential customer information

Robust reporting

Reporting designed to provide insights into your business to make informed decisions on customer scheduling.

Appointments Tuned to Your Shop

Your shop, your technicians, and your workflow are unique. Your appointment scheduler should be too. HiBeam puts you in the driver’s seat, giving you nearly limitless customization for how your customers schedule.

  • Control how many customers are allowed to wait in store
  • Limit total car volume per day
  • Set constraints on vehicle makes, age, and service types

Followup and Abandonment Prevention Tools

Abandoned booking tracking

Customers who start booking but don’t finish appear in your lead dashboard so advisors can follow up.

Exit form

If a customer leaves early, a quick exit form captures their contact info and saves the request.

Fewer no-shows

Automatic appointment reminders make sure booked customers show up.

Know Your Customer’s Vehicle Before it Arrives

Collect additional information with an open text field, photos, and even video all in HiBeam’s scheduler. Prepare your technicians and team for complicated jobs before the car takes up a bay for days on end.

Schedule Demo

Find Out How HiBeam CRM Can Help Your Auto Repair Shop

Book a 30-minute demo where we’ll learn more about your business and show you how we can help you save time, increase revenue, and create memorable customer experiences
Schedule Demo

Frequently Asked Questions

Choose monthly or save some money and sign up annually. Pick what is best for you.

You will have a dedicated customer success person, or you can always contact our general support desk. We are here to make you successful.

Visit our pricing page here. We have a plan to meet the demands of your shop.

Absolutely! We have extensive experience marketing for auto repair shops. You can learn more here.

“HiBeam has transformed how we interact with our customers. Bar-none the best auto shop customer marketing and follow-up software on the market”

-Mike Matson
Owner, Matson Point S Tire & Auto Service